![](https://td.byui.edu/TDPortal/Images/Viewer?fileName=27e93cb0-ff16-40b8-bd43-bcb8c6e5645b.png)
1. Open the Zoom Application
2. Click on the profile picture on the top right of the screen
3. Click "Check for Updates"
![Zoom Check for Updates](https://td.byui.edu/TDPortal/Images/Viewer?fileName=dc9f7fae-8385-493a-8a3a-dec94ce23baf.png&beidInt=1)
4. Update Zoom.
5. If this does not work, try un-installing and reinstalling the zoom application.
Install link: https://zoom.us/download
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