- What is recommended for your specific major?
- Hardware
- What are the minimum processor and RAM requirements?
- Is my computer too old?
- How much available hard drive space should be on my computer?
- What should my monitor resolution be?
- Do I need speakers, headphones, or microphones?
- Operating System
- What operating system should I use?
- Internet Browser
- What should my internet speed be?
- Which internet browsers should I install on my computer?
- What is a browser plug-in?
- Should I download an internet browser plug-in to my computer?
- When installing my browser, what settings should I use?
- Anti-Virus/ Malware Protection
- What anti-virus or malware protection should I install on my computer?
- Accessibility
- What screen readers do you recommend?
- System Requirements
- Mobile devices - not recommended.
- Zoom Requirements
- Zoom High DPI (Dot Per Inch) support
- Zoom Bandwidth requirements
| Academic departments may have different or more advanced technology standards. Contact your department for additional information. |
What is recommended for your specific major?
Some majors recommend certain laptop specifications due to the much more demanding programs that you will use throughout your degree. Listed below are all the recommended hardware lists based on your major.
Hardware
What are the minimum processor and RAM requirements?
| |
Minimum |
Recommended |
| Processor |
Single Core 2Ghz or higher |
Dual Core 2Ghz or Higher (i3/i5/i7 or AMD equivalent |
| RAM |
4Gb |
8Gb |
Notes:
- Dual and single-core laptops have a reduced frame rate when screen sharing (around 5 frames per second). For optimum screen sharing performance on laptops, we recommend a quad-core processor or higher.
- Linux requires a processor or graphics card that can support OpenGl 2.0 or higher.
Is my computer too old?
We recommend you use a computer that is less than 3 years old. However, if your computer is older, make sure that it meets all I-Learn Computer Standards.
How much available hard drive space should be on my computer?
We recommend a minimum of 20GB of free space.
What should my monitor resolution be?
We recommend 1024x768 or greater.
Do I need speakers, headphones, or microphones?
We recommend you have access to speakers, headphones, and a microphone.
Operating System
What operating system should I use?
Microsoft Windows
- Windows 10 or Higher - Recommended
- Windows 8 or 8.1
NOTE: For devices running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.
Apple MacOSX
- MacOS X with MacOS 10.7 or higher
NOTE: We do not recommend Chromebook laptops for I-Learn/University use.
Internet Browser
What should my internet speed be?
We recommend you use 2Mbps or better. Check your current speed.
Which internet browsers should I install on my computer?
We recommend you have at least two of the following items installed:
Windows
Google Chrome (Download Google Chrome)
- Version Chrome 30 or higher
Mozilla Firefox (Download Firefox)
- Version Firefox 27 or higher
Microsoft Edge
- Version Edge 12 or higher
MacOS
Apple Safari
- Version Safari 7 or higher
Google Chrome (Download Google Chrome)
- Version Chrome 30 or higher
Mozilla Firefox (Download Firefox)
- Version Firefox 27 or higher
Check which version you're using. Find out which version of an internet browser you've installed.
What is a browser plug-in?
A browser plug-in is an add-on piece of software that can provide improved performance to your browser.
Should I download an internet browser plug-in to my computer?
We recommend you have one of the following:
Adobe Acrobat Reader
- DC or Higher - Recommended
- 11 - Minimum
Adobe Flash
- 18 or Higher - Recommended
- 17 - Minimum
When installing my browser, what settings should I use?
We recommend that you:
- Enable third-party cookies
- Enable JavaScript
- Allow pop-up exceptions for:
- *byui.edu
- *brightspace.com
Anti-Virus/ Malware Protection
What anti-virus or malware protection should I install on my computer?
We recommend you use the following resources to reduce potential risks to your computer:
Accessibility
What screen readers do you recommend?
The latest versions of JAWS and VoiceOver
System Requirements
- An internet connection broadband wired or wireless (4G/LTE)
- Speakers and a microphone built-in or USB plug-in or wireless Bluetooth
- A webcam or HD webcam - built-in or USB plug-in
- Or, an HD cam or HD camcorder with a video capture card
Mobile devices - not recommended.
Students and Faculty may use mobile devices for limited activities within courses. Since courses use a wide variety of technologies and content formats your experience in a given course varies from working to not working. Simple activities like viewing modules, calendars, and content within the LMS should work. We recommend using the Canvas mobile application on your mobile phone.
Zoom Requirements
Zoom High DPI (Dot Per Inch) support
High DPI displays (above 1080x1920) are supported in Zoom version 3.5 or higher
Zoom Bandwidth requirements
The bandwidth used by Zoom will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G, Wi-Fi or Wired environments.
You can test your speed here.
Note: add 512Kbps to all numbers below if you use Canvas and Zoom at the same time.
Recommended bandwidth for meetings and webinar panelists:
- For 1:1 video calling:
- 600kbps (up/down) for high-quality video
- 1.2 Mbps (up/down) for 720p HD video
- Receiving 1080p HD video requires 1.8 Mbps (up/down)
- Sending 1080p HD video requires 1.8 Mbps (up/down)
- For group video calling:
- 800kbps/1.0Mbps (up/down) for high quality video
- For gallery view and/or 720p HD video: 1.5Mbps/1.5Mbps (up/down)
- Receiving 1080p HD video requires 2.5mbps (up/down)
- Sending 1080p HD video requires 3.0 Mbps (up/down)
- For screen sharing only (no video thumbnail): 50-75kbps
- For screen sharing with video thumbnail: 50-150kbps
- For audio VoIP: 60-80kbps
- For Zoom Phone: 60-100kbps
Recommended bandwidth for webinar attendees:
- For 1:1 video calling: 600kbps (down) for high-quality video and 1.2 Mbps (down) for HD video
- For screen sharing only (no video thumbnail): 50-75kbps (down)
- For screen sharing with video thumbnail: 50-150kbps (down)
- For audio VoIP: 60-80kbps (down)