IT Help

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Please use this form to request help from the IT Service Desk team. For the fastest service during normal business hours (7:30 AM - 8:00 PM, M-F, Saturdays 10 am - 4 pm), please call the IT Service Desk at 208-496-9009. Otherwise, feel free to request help through this form.

PATHWAY STUDENTS: BYU-Idaho and BYU–Pathway Worldwide are separate institutions. BYU-Idaho does not have access to Pathway systems. Do not use this form. Please contact Pathway Support for assistance.

Title

A short description to explain the nature of a ticket.

How can we help you? (NOTE: If you are a Pathway student - we cannot help you. Please contact Pathway Support)

Describe in detail what problem or issue you are having, including any appropriate circumstances or supplementary information that may aid in resolving it.

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Attach anything that may aid in resolving your issue, such as screenshots.

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