How to Download & Log Into Adobe Creative Cloud Applications

Full-Time Employees: First, please ensure you've already been approved or added to the BYU-Idaho Adobe Creative Cloud license. By default, all BYU-Idaho full-time employees are offered licenses, but are granted them by request. If you've requested it before, then you probably just need to login and download the Adobe Creative Cloud application which will allow you to update/download the most recent updated applications. The enterprise license you've received will allow you to download nearly all Adobe applications. 

Student Employees: This guide only applies for employees and normal academic students (not students working for the University). If a student employee needs Adobe Creative Cloud on a student workstation, please call the IT Service Desk at (208) 496-9009.

Students: Only BYUI students taking select courses gain access to Adobe on their personal computers. Please go to this link to gather information on which courses do gain access. If you are taking a class that does give you access, follow the steps below. If you are not but still need to use Adobe, you can access it on a campus computer, as they all have Adobe installed for any students to use.

Log-in Steps

1. Go to https://creativecloud.adobe.com/.

2. Click "Sign In" in the stop right. Then in the email address field, enter your BYU-I email address.

3. After clicking continue, you will be redirected to the BYU-Idaho single-sign-on page (SSO). Enter your credentials and log in.

4. On the middle-right side of the following screen, under your profile name, click "Install Creative Cloud App".

5. After that, click "Save" to download the provided installer file. Follow the prompts on your screen to install the Creative Cloud Application onto your device.

6. After the download is complete, launch the application. It will then prompt you to sign-in to the application. Remember to sign in the way described above, first with your email. 

From here, you should be able to download any Adobe product that you require. 

Contact Us

If you still need help, call us at (208) 496-9009, start a Live Chat, or fill out the Service Request form.

Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time

(excluding weekly devotional, forum hour and University Recognized holidays)