Services A-Z (185)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

A Little Baby Service

This is little baby description for a little baby service.

Academic Experience Booth

Academic Experience Booth is the Advising/BSC Booth that is located in the MC.

Academic Petition

Accounting

Active Directory

Request username and password support, CAS login issues, a new service account, or LDAP support.

Additional Technology Request

Request a technology that is currently not available to you in a classroom or lab, such as a document camera, DVD/CD player, or web conferencing technology.

Admissions

Advising

Alternative Loan Request

Auxiliary Services Engineering

This is for Auxiliary Services IT

B

BSC DR Request Form

BSC DR Request Form

Build Your Own Fruit Salad

This pretend service is for our pretend party.

Business Solutions Reports and Systems Specialist

The Reports, Research, Solutions, and Systems Specialist (R2S2) supports the entire BSC Organization by collecting data and running reports on the information we gather from our phone, live chat, and e-mail agents. These reports are used to help the BSC and its partners know what issue(s) students and organizations are experiencing. An R2S2 employee will research and present different options to solve these concerns. Research can extend into subjects we would like to explore and proposals for possible improvements. This position requires 15 - 20 hours of work and reports to the Business Solutions manager.

BYU-I Lost Something

So, you lost something. That's okay! We can help you find it. Please submit this form and we will see if it has been turned in to the lost and found.

BYU-Idaho Feedback Form

BYU-Idaho Resources Questions

This form is used by the lvl 0 Resources website in the event that they have a question about one of those items on the site or about something that isn't on the site.

BYU-Pathway Worldwide Accounting Form

C

Campus Email Submission

Form used to submit content for the Advisory and the Feed.

Campus Tour Request

Cellular

Request for all cellular issues if you have a plan with the University. If there are any questions regarding this request, a Cellular Representative will be in touch with you. PLEASE VERIFY THE ACCURACY OF ALL INFORMATION AS RESOLUTION IS DEPENDENT ON THIS.

Classroom/Lab Computer Issue

Request support with a computer located in a classroom or lab.

Comprehensive Review

A full review of a new or redeveloped course, done in two stages:
Stage 1: Standards Review and Student Review.
Stage 2: Copyright check and a full copyedit of the course.
(If you desire a full review of any course that is NOT new or recently redeveloped, please select the "Special Review" option instead.)

Contact Us

Current Page Builder Component Issues or Errors

Please submit any bugs or issues that you are having with any existing Pagebuilder components.

CVN Issue

Request service to the CVN (Campus Video Network) system.

CVN Request

Request a new CVN (Campus Video Network) display on campus.

Cx Account Request

D

Data Backup Request

Request that the data hosted on your server be copied to a backup location.

Data Warehouse

Request an addition or change to the Data Warehouse.

Database

Request the creation, migration, change to, or refresh of a database.

Decommission a Server

Request that a server/VM be shut down and deleted, and the DNS records and firewall rules removed.

Desktop Phone/Fax Machine Issues

Request repairs, changes, or additions to your desktop phone or fax machine.

Disable user CX account

Please specify the username of the user that you would like disabled.

DNS Request

Request the addition, change or removal or a Domain Name System.

E

ECI Fix / Improvement Request

Emergency Quick Form

Emergency Quick Form = To be used during times of high call volume.

Employee Desktop/Laptop Issue

Request support for a BYU-Idaho issued employee computer/laptop.

Employee Internet Issue

Request support for a BYU-Idaho issued employee computer with Wi-Fi, or Ethernet connection issues.

Employee VM Issue

Request service to an existing virtual desktop computer.

Employee VM Request

Request a virtual desktop computer.

EMS Issues

Issues with EMS for Outlook

Equella Issues - Level 2

Request help with issues that need to be escalated to the Equella Admin, including user additions and removals.

F

FA Help Center

Feith - Delete User Account

Please specify the name and username of the feith user you would like deleted.

Feith Requests / Issues

Request a new feature or change to your Feith service.

Final Grade Submit Issue

This request is for identifying issues with the Final Grade Submit tool.

Fusion Support

This is for service issues with Fusion. Fusion is the software that authorizes access to the Hart exercise room.

G

General

This form is used for general issues coming into the BYUI Support Center.

Group Internet Issue

Request support on a group network issue.

H

Health Center

Help Request

Submit your question/feedback here and we will get back to you within 2 business days.

I

Identity Access Management

Request the creation or change an existing Role, File Share or Mailbox.

I-Learn

I-Learn 3.0 Campus Conversion Request

A service request, ticket, and workflow in Team Dynamix for campus course conversions.

I-Learn 3.0 Online Conversion Request

This is the service request for a course conversion from BrainHoney to Brightspace.

I-Learn Course Participation Request - Registration

This service is used to find course participation for a student.The requestor is set as SRR Registration.

Immunization Tracker

PLEASE READ THE INSTRUCTIONS CAREFULLY. This tracker is designed to allow each student to upload their current immunizations. This allows the student to complete clinicals, facility experiences and externships, depending upon the program in which the student is enrolled.

Improvement Project Request

Improvement Review

A review of all course components that were changed/updated during an Improvement project.
A Student Review only.
(If major changes were made throughout the entire course, a basic Improvement Review may not be sufficient. If a full review of the course is necessary, please select a "Special Review" instead and under "Desired Review Components," please note that you wish to have a full review done.)

Info Desk Survey

Instructor Performance Report

Instructor/Course Feedback From (Complement or Suggestion)

This form is for students to leave feedback about instructors or a course. This form is for complements or suggestions NOT complaints or grievances. There is a different form and process for complaints and grievances.

I-Plan Improvements

I-Plan/Grad Plan Issues (For I-Plan Group)

Request help for issues with I-Plan or Grad Plan.

iSeries Account Deletion

Request for an iSeries user account to be deleted.

iSeries Account Disablement

Please specify the name and username of the employee that you would like disabled.

iSeries Account Enablement

Enable a User's iSeries account.

iSeries Account Menu Permissions/Authorization Change

Describe the Permission/Authorization changes that you would like to have updated.

iSeries Application Issues - Accounting

This is for iSeries Application Issues for the Accounting Office.

iSeries Username Issues

Request assistance with logging into or managing accounts within iSeries or Jenzabar.

IT

IT Feedback

Thank you for taking the time to give feedback on the Information Technology website. Your feedback is valuable to us and we strive to provide you with the best technology experience.

IT Form

IT Handbook

This service is to request new content or give feedback on the IT Handbook.

L

LDSBC Support

This request form is to be used by authorized users only (intended use by LDSBC administrators and LDSBC support resources only).

LDSBC/BYUH Outreach

LDSBC/BYUH Outreach

Lecture Capture Issue

Request help with a current space setup for lecture capture using Panopto.

Lecture Capture Request

Request help to set-up a space for lecture capture using Panopto.

License Server Issue

Request service to a license on the license server.

Lost Claims Form

M

Map - Request

Request a map or other type of GIS development.

Marketing Research Request

Please complete the following request for help with marketing/communication research (surveys and focus groups). For other research needs visit -www.byui.edu/university-relations/research/campus-research-teams

Move Request

Based on your yes/no answer to various questions, additional dropdown questions will appear below.

N

Network Storage Increase

Request more space on your network drive.

New Full Time Hire - Computer Request

Request a computer system set up for a new full time employee at BYU-Idaho.

New Phone Request

Request a new extension or a new desktop phone.

New VDI

Request a new VDI service, machine pool, or software.

O

Office 365

Have Issues with Office 365, use this service

Office 365 Issue

Request support for Office 365 issues. (Including, but not limited to, Outlook, SharePoint, OneDrive, etc.)

OL-Bursar

OL-Course Fix

OL-Grievance

OL-Technology Issue

On-Campus Approval

On-Campus Approval

One Direction

When you give directions at the Kimball desk, record the directions given on this form.

One-Lesson Review

A review done during the development semester, to provide early feedback on one lesson or one course component.
A Student Review only.

Online Course Authorization (Requested by Student)

This form will be used by students who would like to take an online course, but need an authorization for that course.

Online Course Authorization (Requested by Student)

Online Course Authorization (Requested by Student)

Online Evaluation Appeal

Online Incomplete Contract Request

Please be sure to fill this form out completely. After a form is submitted, the information will be sent to Student Records and Registration and Course Improvement to begin the incomplete process. An incomplete contract typically takes 2-3 business days to process.

Online Instructor Complaint

This form is for students to fill out if they are having issues with their online instructor.

Online Instructor Management System - OIMS Issues Form

Click on Request Service if you are experiencing a problem with OIMS.

Online Learning HR System - OSM Issues

Online Operations will use this to create a ticket that will go directly to Enterprise Application - Online Learning HR System. OSM.

P

Page Builder New Component Request Form

Propose your ideas for a new component to be considered for development in Pagebuilder.

Page Builder Training Article Suggestions

Request adjustments to Page Builder training articles if they are incorrect, could include some additional clarification, or you would like a new article created about Page Builder or Ingeniux.

Paper Request - Managed by IT

This is for all request for paper for printers/copiers

PCI Issues

PCI Request

PD/PR Feedback Form

PeopleAdmin Issues

This service is for all PeopleAdmin Issues.

Personal Fax Number Request

Request a fax phone number.

Pilot Maintenance

Please use this form to submit fixes/improvements to your assigned designer. We will keep in contact throughout the lifecycle of your request. Thank you!

Point of Sale Issues

This service is for all Point of Sale Issues for Food Services.

Pre-Interview Assignment

Printer Issue

Request support on a printing machine on-campus.

Public Campus Tour Request

R

RC - Disable Operator

This Service will start the workflow for Disabling an operator

RC - New Operator Accounts

Request this service to set up all of the accounts a new operator needs

RC - Re-enable Operator Accounts

This service is for re-enabling the accounts for a returning operator.

RC - Retiring an Operator

Request this service to decommission all the accounts attached to the operator that is leaving the Response Center

RD Gateway Access Request

Request remote desktop access to either a server or desktop on campus.

Records Request

A form where records can be requested from the Honor Office.

Records Request Form

A form for students to request records from the Honor Office.

Report an I-Plan/Grad Plan Technical Issue

This form is to report a technical issue with I-Plan.

Request for Canadian Tax Form (TL11A)

Request for Canadian Tax Form (TL11A)

Request for Payment Plan

Request Unavailable 1098-T

Request Unavailable 1098-T

Restore Request

Request to restore data that is backed up by the Platform Services department.

Ricks Transcript Request

Request a transcript from Ricks

RN- BSN Application

S

Scheduling Office / Event

This is for when a ticket needs to be sent over to the Scheduleing Office for support with Outlook Plugin.

Server Request

Request to build a new server.

Single Sign On Integration Request

This is to request an Integration with SSO and another site.

SIS - Student Information System Issues or Request

This is to request and remove access to the My BYUI Admin tab. Any Jenzabar or CX issues or requests should be entered with this form.

Software License Request

Request a new license for software BYU-Idaho currently does not have a site license for.

Special Review

A customizable review of a currently-running course (or a course with special circumstances).
Use this form to request any individual review task or to build your own review (e.g., a Student Review and a copyedit, just a copyedit, just a Standards and Student Review, or a complete, full review).
(For an initial review of a new or redeveloped course, please select "Comprehensive Review" instead.)

SSAC

Services provided by SSAC include all visual media used by the departments within the Student Services and Activities umbrella

SSL Certificate Request

Request an SSL certificate, which are used to encrypt data.

Standard Pilot

Strategy & Governance Office General Request Form

T

Tax Navigator Issues

This service is for any Tax Navigator Issues

TeamDynamix Change/Training or Other Applications

Request training for TeamDynamix at td.byui.edu or any desired changes you would like to make to TeamDynamix or Other Applications.

Technology Issues in Classroom/Lab/Conference Room

Request support for any device that is located in a classroom, lab, or conference room.

Test

TEST Move Requets

Based on your yes/no answer to various questions, additional dropdown questions will appear below.

Texting Feedback

TGL Reports

TS 6 MC Tay RIG Dorms Phil

Wade Perry manages Central Technology Support area.
Manwering Center, Taylor, Rigby, Dorm managers, Philanthropiers

Tuition Refund Exception Petition

This form is to petition for an exception to the university tuition refund policy. You must have OFFICIALLY dropped your course(s) during the semester for which you are petitioning. BYU-Idaho does not drop courses for nonpayment or nonattendance. Refunds cannot be given for courses in which students have recorded grades. Petitions must be submitted within one year of original tuition assessment. Please submit this petition with all supporting documentation. Incomplete petitions and petitions lacking supporting documentation will not be considered.

U

Usability Review

Username/Account Issues

Request support for your BYU-Idaho account login.

V

VendMax Issues

This service is for all VendMax Issues.

VPN Request

Request access to BYU-Idaho's VPN.

W

Web Conference Issue

Request help or assistance with a campus supported web conferencing tool (WebEx).

Web Conference Request

Request a new meeting or user account for the campus web conferencing tool WebEx.

Web Content Issues

Report an issue you have encountered anywhere on the BYU-Idaho website.

Web System Issues (Not I-Learn or I-Plan).

Request support for a web system.

Wellness Walk

This ticket is to sign-in that you walked.

Wireless

Request support on BYU-Idaho wireless connection.

Workday (Level 2) - Break / Fix

Request a fix with any incident relating to Workday.

Workday (Level 2) - New Request

Request new integrations from Workday to different campus systems or reports regarding your employee’s information.

Workday Financial Report Request

To request a new report for Workday Financial.

Z

Zoom Issues

Zoom Issues

Zoom Webinar Request

Request a new online Webinar hosted by Zoom.