Questions

Challenges getting my e-books

Question: BYU Idaho Support,
This is Jose Guzman. I am striving to get my required books. For my Business fundamentals class, I need the "Good to Great" book and for my Marketing management class, I need Marketing Defined. So, I looked for...
2 Answers
Jose Guzman Last activity on 1/5/2022 12:19:58 PM by BYU-Idaho Support Center

Book list

Is there a place to find what books you'll need for an upcoming semester without ordering them first?
1 Answer
Annalee Fluckiger Last activity on 1/3/2022 10:00:41 AM by BYU-Idaho Support Center

Drop a class

Question: Hello. I am a BYUI student, and I need to drop a class. How do I do this? Thank you
Valerie Peterson
1 Answer
Valerie Peterson Last activity on 1/25/2022 8:28:10 AM by BYU-Idaho Support Center

Financial Responsibility Hold

Question: I have been completing the Financial Responsibility Hold but it keeps showing. What should I do?
1 Answer
Adriana Marroquin Farfan Last activity on 3/1/2022 1:11:49 PM by BYU-Idaho Support Center

Log-Out

Question: How can I log-out of I-Learn/Canvas?
1 Answer
Adriana Marroquin Farfan Last activity on 1/31/2022 7:42:38 AM by Adriana Marroquin Farfan

Assignments

Questions: Why am I not allowed to see my grades in ILearn anymore? it says the assignments and grade section have been disabled for all my courses...
1 Answer
Dakota Thornley Last activity on 1/19/2022 9:27:18 AM by BYU-Idaho Support Center

Unable to open grad planner

Question: I am not able to open my grad planner. Is this because I am a concurrent enrollment student?
1 Answer
Noah Balazs Last activity on 1/26/2022 10:28:32 AM by BYU-Idaho Support Center

Change ID Photo

Question: Is there a way to upload my own photo to change my BYUI ID photo. The photo is from my freshman year nearly 4 years ago I was wondering if there was a way to update it?
1 Answer
Ryan Zippro Last activity on 2/24/2022 9:10:49 AM by BYU-Idaho Support Center

BYUI Devotionals as a Podcast

Question: I'm not sure if this has been considered, but is it possible to release the BYUI devotionals in a podcast format? I'm always looking for something good to listen to and I would enjoy hearing these. I realize that there may be issues ...
1 Answer
Tricia Reich Last activity on 2/17/2022 8:35:57 AM by BYU-Idaho Support Center

Application

Question: How do I apply?
1 Answer
Kassidy Davison Last activity on 2/8/2022 8:32:21 AM by BYU-Idaho Support Center

Tax Date

Question: When will my tax forms be available?
1 Answer
Adriana Marroquin Farfan Last activity on 1/26/2022 10:34:20 AM by BYU-Idaho Support Center

Student Charges

Question: What if I have questions about specific charges on my BYU-I account?
1 Answer
Adriana Marroquin Farfan Last activity on 1/26/2022 9:45:25 AM by BYU-Idaho Support Center

Library resources access

Question:
Hi

Kindly advice as to where I can access library resources for BYUI online?

regards

Moduku Motshegwa
1 Answer
Moduku Motshegwa Last activity on 1/26/2022 9:01:32 AM by BYU-Idaho Support Center

Does the University have a license for Lucid

Question: I find it helpful to make diagrams from time to time and Lucidchart is one of my favorites. I am wondering if the University has a license or what other options are there?
1 Answer
Gregary Hendricks Last activity on 1/26/2022 8:58:12 AM by Adriana Marroquin Farfan

Proctored exam access code

Question: How can I have the ACCESS CODE for proctored exams??
1 Answer
Issi Martinez Last activity on 1/24/2022 3:04:07 PM by BYU-Idaho Support Center

Adobe Applications not being supported

Question: Is there a way to download the adobe applications needed in Graphic design classes on an ASUS laptop? or an hp spectre? I need someone to walk me through the downloading process because I haven't been able to make it work.
1 Answer
Kaylie Hobbs Last activity on 1/24/2022 8:49:27 AM by BYU-Idaho Support Center

TUITION CONFUSION

Question: I am confused on the amount of money that is in my account for tuiton. I was wondering is someone could talk me through it.
1 Answer
Lexi Price Last activity on 1/13/2022 12:27:26 PM by BYU-Idaho Support Center

Extra money

Question: How do I get the extra money from my account?
1 Answer
Kassidy Davison Last activity on 1/6/2022 10:36:00 AM by Kassidy Davison

COVID-19 Test Positive or Symptoms

Question: What to do If I have COVID-19 symptoms and/or test positive?
1 Answer
Willard Nyamombe Last activity on 1/12/2022 1:27:05 PM by Adriana Marroquin Farfan

my question is concerning increase of my tuition fee in the last semester

Question: Hello I only did a three credit course and am a pathway student but my tuition fee was increased , how can I resolve it.
1 Answer
Nelly Odhiambo Last activity on 1/11/2022 12:52:42 PM by BYU-Idaho Support Center

I have a hold

Question: the hold says i need to pay tuition and im trying to pay it but it says"oops something broke" when i try to pay it.
1 Answer
Logan Brunson Last activity on 1/7/2022 10:39:41 AM by BYU-Idaho Support Center

grade

Question: how can students find their grades for every courses they've had?
1 Answer
Dina Andrianarivony Last activity on 1/7/2022 10:11:30 AM by BYU-Idaho Support Center

Profile Name Is Wrong

Question: My profile name is incorrect. It wouldn't matter that much to me, but I was told my name should be the same on everything I do regarding my education. My name is listed with my last name twice. (I have a maiden name that could be list...
1 Answer
Zelmarie Madsen Madsen Last activity on 1/7/2022 10:01:08 AM by BYU-Idaho Support Center

which class?

Question: When I registered initially, I got an email saying I should also take course GE 103. So I went in and I thought registered for that course. Now my class list shows GS 103 E and I received another email saying I needed to register f...
1 Answer
Melody Abegglen Last activity on 1/7/2022 8:49:52 AM by BYU-Idaho Support Center

Why don't I have BYU-I address?

Question: I recently enrolled into CSE111-22w-18 and my teacher said I was one of two students in my class of 53 who don't have BYU-I addresses in my roster. I then sent him my email address which he has now added me as a guest to the teams gro...
1 Answer
Damian Hunt Last activity on 1/5/2022 12:52:01 PM by BYU-Idaho Support Center