Questions

Microsoft Package

Question: My Microsoft package has expired. How do I renew it?
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:21:10 PM by Kayli Thompson

Accessing Textbook From Online Purchase

Question: I need help finding my textbook that I bought through the online bookstore. What can I do?
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:19:57 PM by BYU-Idaho Support Center

Application Status

Question: How do I check if I was accepted to BYUI?
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:13:01 PM by BYU-Idaho Support Center

Graduation Application

Question: When should I start applying for graduation? What steps do I take?
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:12:37 PM by BYU-Idaho Support Center

Deferring for Mission

Question: What happens to my financial aid if I defer to go on a mission?
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:12:24 PM by BYU-Idaho Support Center

FA Suspension

Question: Why am I on FA Suspension?
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:11:57 PM by BYU-Idaho Support Center

BYU-I Approved Housing

Question: Do I have to live in BYU-I approved housing while in school?
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:11:45 PM by BYU-Idaho Support Center

Adding Contact Information on Canvas

Question: I would like to know how to add my contact information to my profile on Canvas. It tells me that I have to register services, but I don't know how to do that.
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:11:26 PM by BYU-Idaho Support Center

Course Materials on I-Learn

Question: I do not have the "course materials" menu item in several of my classes on I-Learn. I need to access books on Vital Source. Can I find the course materials on Canvas or access VitalSource another way?
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:10:08 PM by BYU-Idaho Support Center

Course Calendar

Question: Is there a place I can look and see my current courses in a calendar format? I can see the classes I'm registered for, but I'd like to see them on a calendar with times, dates, etc.
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:09:50 PM by BYU-Idaho Support Center

Academic Renewal Timeframe

Question: How long would I have to wait until I can request to have some of my credits disregarded?
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:09:37 PM by BYU-Idaho Support Center

Checking if BYU-I Received FAFSA

Question: How do I know when BYU-I has received my FAFSA?
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:09:20 PM by BYU-Idaho Support Center

Accessing Online Library Resources

Question: How can I access BYU-I library resources online?
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:09:02 PM by BYU-Idaho Support Center

Transferring Credits

Question: How do I submit transfer credits from another college?
1 Answer
Kayli Thompson Last activity on 2/15/2023 3:08:22 PM by BYU-Idaho Support Center

Overnight Parking

Question: I was not able to obtain parking through my apartment complex for this semester. Is there anywhere else that I can find overnight parking?
1 Answer
Kayli Thompson Last activity on 2/14/2023 3:14:01 PM by BYU-Idaho Support Center

Food / Meal Plans

Question: Is there a cafeteria on campus? And if there is, what meal plans are available?
1 Answer
Kayli Thompson Last activity on 2/14/2023 3:13:29 PM by BYU-Idaho Support Center

Logging Out of Canvas

Question: How can I log-out of I-Learn/Canvas?
1 Answer
Kayli Thompson Last activity on 2/14/2023 3:12:42 PM by BYU-Idaho Support Center

Dropped Course on I-Learn

Question: How long will it take after dropping a class for it to disappear from my dashboard on I-Learn/Canvas?
1 Answer
Kayli Thompson Last activity on 2/14/2023 3:10:58 PM by BYU-Idaho Support Center

Acknowledge Financial Debt

Question: Why is it requiring me to acknowledge my financial debt whenever I try to make a payment to my tuition?
1 Answer
Kayli Thompson Last activity on 2/14/2023 3:10:44 PM by BYU-Idaho Support Center

Fast Grad

Question: What does Fast Grad mean?
1 Answer
Kayli Thompson Last activity on 2/14/2023 3:05:23 PM by BYU-Idaho Support Center

Testing Center Hours

Question: What are the hours for the testing center?
1 Answer
Kayli Thompson Last activity on 2/14/2023 3:06:43 PM by BYU-Idaho Support Center

End of Semester Evaluation Survey

Question: How can professors access the results of the End of Course Evaluations?
1 Answer
Kayli Thompson Last activity on 2/14/2023 3:06:26 PM by BYU-Idaho Support Center

Changing Student ID Photo

Question: Is there a way to upload my own photo to update my BYU-I ID photo?
1 Answer
Kayli Thompson Last activity on 2/14/2023 3:06:07 PM by BYU-Idaho Support Center

Opt-Out Option

Question: How do I opt out of an Auto Access textbook if I already purchased it from somewhere else?
1 Answer
Kayli Thompson Last activity on 2/14/2023 3:05:41 PM by BYU-Idaho Support Center

Financial Responsibility Hold

Question: I have been completing the Financial Responsibility Hold but it keeps showing up. What should I do?
1 Answer
Kayli Thompson Last activity on 2/14/2023 3:01:20 PM by BYU-Idaho Support Center