Other (Public)

Category for Other questions.


Questions: Why am I not allowed to see my grades in ILearn anymore? it says the assignments and grade section have been disabled for all my courses...
1 Answer
Dakota Thornley Last activity on 1/19/2022 9:27:18 AM by BYU-Idaho Support Center

Syllabus for Transfer Credit

Question: Hi there,
I was a student at LDSBC and took ECON 151 online. I've since transferred to another school and they need a PDF or Word Doc of the syllabus from that class so I can get the credits transferred. I can find the syllabus on...
1 Answer
Kelly Taylor Last activity on 1/19/2022 8:59:51 AM by BYU-Idaho Support Center

BUYI zoom

Question: Hello I need to sign uo for a BYUI ZOOM account. How do I do this?
1 Answer
Valerie Peterson Last activity on 1/18/2022 6:52:07 PM by BYU-Idaho Support Center

Course material help

Question: Hi there, the "course material" option on the bar in canvas is not there and I have paid for my books and they are not there. I really need to read them today to keep up, pleas advise. The course material option has been missing for...
1 Answer
Rachel Adams Last activity on 1/18/2022 8:42:00 AM by BYU-Idaho Support Center

Opt-out option

Question: I"m an online student who needs to opt out of a textbook but I can't see where to do that. I already purchased the textbook somewhere else because I kept getting an error for the BYU-I library to purchase it. I know that the instruct...
1 Answer
Linda Mariner Last activity on 1/11/2022 1:03:05 PM by BYU-Idaho Support Center

Transfer Credits

Question: Hello! I took calculus BC in high school and my credits transferred over but I think they cover a class that I'm currently taking. I took the AP test and received a score of 4 and I believe it should cover my math 113 (Calc 2). I'm ju...
1 Answer
Michelle Stanfill Last activity on 1/11/2022 8:46:25 AM by BYU-Idaho Support Center

Trouble Accessing Links and Online Content Through I-Learn

Question: I have been having trouble accessing most of my I-Learn links and readings. I have been able to access some of my links yesterday and even this morning. Now I can't view any of the content provided through I-Learn. I keep getting an e...
1 Answer
Hailey DeMott Last activity on 1/10/2022 8:05:32 AM by Hailey DeMott

Class Schedule and Holds

Question: I have a few questions...
I registered late for the 1 credit parenting course, it's not available on my dashboard through canvas but it shows on the school schedule. How can we resolve this so that I can start those assignments?
1 Answer
Hope Ragonesi Last activity on 1/7/2022 2:17:03 PM by BYU-Idaho Support Center


Question: how can students find their grades for every courses they've had?
1 Answer
Dina Lalaina Andrianarivony Last activity on 1/7/2022 10:11:30 AM by BYU-Idaho Support Center

Profile Name Is Wrong

Question: My profile name is incorrect. It wouldn't matter that much to me, but I was told my name should be the same on everything I do regarding my education. My name is listed with my last name twice. (I have a maiden name that could be list...
1 Answer
Zelmarie Madsen Madsen Last activity on 1/7/2022 10:01:08 AM by BYU-Idaho Support Center


Question: How do I set up my Byui email. I show I have an account but have not yet set a password or have access to it.
thank you
michelle Simmons
1 Answer
Michelle Simmons Last activity on 1/7/2022 9:54:59 AM by Kassidy Davison

Block 2 Course

Question: Good Afternoon!
This course in my courses area isn't appear to me. It starts today but I'm not getting open this course. How can I solve this problem?
André Luis
1 Answer
Andre Luis Lima Dos Santos Last activity on 1/5/2022 12:33:40 PM by BYU-Idaho Support Center

Why does my last name show twice?

Question: I can't find where to fix my name as it appears in discussions and such. It shows my first name, then my last name, and my last name again.
Thank you
1 Answer
Susan Nielsen Nielsen Last activity on 1/5/2022 12:23:04 PM by BYU-Idaho Support Center

Challenges getting my e-books

Question: BYU Idaho Support,
This is Jose Guzman. I am striving to get my required books. For my Business fundamentals class, I need the "Good to Great" book and for my Marketing management class, I need Marketing Defined. So, I looked for...
2 Answers
Jose Guzman Last activity on 1/8/2022 7:26:47 AM by Jose Guzman

Pre-semester Checklist

Question: Hi! I can't locate my pre-semester checklist. I have checked my email/canvas email accounts and my junk folder. I was told I need to submit this or it will reflect negatively on me. I have reached out to my mentor, my certification in...
1 Answer
Sharon Beal Last activity on 1/10/2022 12:01:03 PM by BYU-Idaho Support Center

Calendars and Due dates

Question: i am really confused byt the due dates. I have my setting set to CST. But when I look at the due dates it shows assignments being due at 12:59 on Sunday. I know the assignments are actually due on Saturday. What do I need to do so tha...
1 Answer
Jennifer Ausmus Last activity on 1/5/2022 8:35:19 AM by BYU-Idaho Support Center

Course calendar

Question: Hi, is there a place I can look and see my current courses in a calendar format? I can see the classes I'm registered for and whatnot but I'd like to see them on a calendar with times, dates, etc.
1 Answer
Rachel Trepanier Last activity on 1/5/2022 8:29:55 AM by BYU-Idaho Support Center

Canvas Problems

Question: Several of my classes are in canvas, but I'm not able to click on them. Is there anything that I need to do to fix that problem. If you could respond as soon as possible, that would be great! Thank you!
1 Answer
Matthew Fowler Last activity on 1/4/2022 2:27:23 PM by BYU-Idaho Support Center

Health Plan Waiver

Question: When will my Health Plan Waiver be applied on my account for this semester?
1 Answer
Willard Nyamombe Last activity on 1/4/2022 2:36:02 PM by BYU-Idaho Support Center

Meet with an Advisor

Question: How can I meet with an academic advisor?
1 Answer
Kassidy Davison Last activity on 1/4/2022 10:14:48 AM by Kassidy Davison


Question: I do not have the "course materials" menu item in several of my classes (It must be an issue with my canvas). I need to access books on vitalsource. Can I find the course materials or access vitalsource another way?
1 Answer
Lily Hallstrom Last activity on 1/3/2022 4:11:25 PM by BYU-Idaho Support Center

Institute Course: REL250 Jesus Christ and the Everlasting Gospel

Question: Hi, I am taking online courses and in my Canvas page it has the above institute class which is what I registered for. However, I am taking the Pacific Area - Jesus Christ and the Everlasting Gospel 250 because I am in Auckland, New ...
1 Answer
Kaukura Tepaki Last activity on 1/3/2022 2:40:56 PM by BYU-Idaho Support Center

Difficulty Accessing Course Digital Book Revel for Psychology

Question: When I click on tab "Course Materials" and then when I click on "Launch Courseware" it comes up with an error 404 message. Thank you
1 Answer
Theresa Christie Neho Last activity on 1/3/2022 10:50:18 AM by BYU-Idaho Support Center

Authorize me to see my course in Canvas

Question: When I go to my Faculty profile, I see that I have a class assigned for CIT 110 for Winter 2022 semester. But when I go into canvas the course does not appear. If I click on the link that was sent to me via email, it says "Access De...
1 Answer
Jeff Bauserman Last activity on 1/3/2022 10:16:25 AM by BYU-Idaho Support Center

Book list

Is there a place to find what books you'll need for an upcoming semester without ordering them first?
1 Answer
Annalee Fluckiger Last activity on 1/3/2022 10:00:41 AM by BYU-Idaho Support Center