Questions

Covid-19 Vaccine

Question: How do we get a COVID vaccine? What is the cost for someone with the student health plan?
1 Answer
Willard Nyamombe Last activity on 5/9/2022 10:47:34 AM by BYU-Idaho Support Center

Covid-19 / PCR Test Negative Result Certification

Question: Does the student health center offer PCR test and issue a negative result certification? If so, should I have to make an appointment or do they accept walk-in?
1 Answer
Willard Nyamombe Last activity on 5/10/2022 11:35:29 AM by BYU-Idaho Support Center

COVID Testing During the Weekend

Question: Can students get COVID-19 Testing at the Student Health Center on a Saturday?
1 Answer
Willard Nyamombe Last activity on 5/17/2022 11:24:52 AM by BYU-Idaho Support Center

Incorrect Insurance Charges

Question: I am getting incorrectly charged for insurance. How do I take care of that?
1 Answer
Karen Jerez Castro Last activity on 4/21/2022 5:13:06 PM by BYU-Idaho Support Center

Past-Due Debt Holds

Question: What is a past-due debt, and how can I get it removed?
1 Answer
Karen Jerez Castro Last activity on 4/21/2022 5:05:40 PM by BYU-Idaho Support Center

When Tuition Charges are Available to be Paid

Question: How soon after adding a course can I pay the tuition for it?
1 Answer
Karen Jerez Castro Last activity on 4/25/2022 2:15:44 PM by BYU-Idaho Support Center

Update Bank Info for eRefunds

Question: How can I update my bank account information for receiving my excess financial aid money?
1 Answer
Karen Jerez Castro Last activity on 7/14/2022 12:37:55 PM by BYU-Idaho Support Center

Deferring for Mission

Question: What happens to my financial aid if I defer to go on a mission?
1 Answer
Kayli Thompson Last activity on 9/21/2022 8:16:51 AM by Kayli Thompson

Financial Aid Deadlines

Question : What is the difference between the priority deadline and the federal deadline?
1 Answer
Karen Jerez Castro Last activity on 4/21/2022 4:43:15 PM by BYU-Idaho Support Center

FA Suspension

Question: Why am I on FA Suspension?
1 Answer
Kayli Thompson Last activity on 9/28/2022 8:15:29 AM by BYU-Idaho Support Center

Pell Grant Qualifications

Question: Why don't I qualify for a Pell grant?
1 Answer
Kayli Thompson Last activity on 9/28/2022 8:23:09 AM by BYU-Idaho Support Center

Degree Audit

Question: How do I find my Degree Audit?
1 Answer
Karen Jerez Castro Last activity on 4/25/2022 5:58:55 PM by BYU-Idaho Support Center

Missionary Deferment

Question: Can an RM request their deferment to end early?
1 Answer
Karen Jerez Castro Last activity on 4/25/2022 5:57:35 PM by BYU-Idaho Support Center

Withdrawing from BYU-I

Question: How do I withdraw completely from school?
1 Answer
Karen Jerez Castro Last activity on 4/25/2022 5:50:27 PM by BYU-Idaho Support Center

Ecclesiastical Endorsement

Question: I am having technical issues trying to submit my ecclesiastical endorsement. It is not showing on my bishop's end even though I sent it to him already.
1 Answer
Karen Jerez Castro Last activity on 4/25/2022 5:40:56 PM by BYU-Idaho Support Center

Still Waitlisted at Beginning of Semester

Question: I am wait listed for a course, but now it is the beginning of the semester, and I cannot officially register for the class. What should I do?
1 Answer
Kayli Thompson Last activity on 9/27/2022 4:40:18 PM by BYU-Idaho Support Center

Waitlist for Co-Requisites

Question: If I need to register for courses which are co-requisites, but one of them is already full, what do I do?
1 Answer
Kayli Thompson Last activity on 9/27/2022 4:33:35 PM by BYU-Idaho Support Center

Deferment Deadlines

Question: What is the deadline to request a deferment for each semester?
1 Answer
Karen Jerez Castro Last activity on 4/25/2022 2:18:37 PM by BYU-Idaho Support Center

Changing Major

Question: How do I change my major?
1 Answer
Karen Jerez Castro Last activity on 4/25/2022 5:53:44 PM by BYU-Idaho Support Center

Arrive at school

Question : When is the soonest I can arrive at school before the semester starts?
1 Answer
Karen Jerez Castro Last activity on 7/7/2022 2:11:47 PM by BYU-Idaho Support Center

Waiving the Student Health Plan

Question: Why do I need insurance? Can I waive the Student Health Plan?
1 Answer
Sybil Nwangele Last activity on 5/2/2022 2:15:54 PM by BYU-Idaho Support Center

Submit Button Missing Inside Canvas Course

Question: One of my assignments do not have a submit button, what should I do?
1 Answer
Willard Nyamombe Last activity on 4/29/2022 8:53:20 AM by Willard Nyamombe

Microsoft Office 365

Question: I am having problems installing the Microsoft office 365. Once I follow all the steps, I get a message saying that I need to contact the administrator. Today I thought it was my e-mail the problem, I changed it and it was worst. Pleas...
1 Answer
Karen Jerez Castro Last activity on 4/21/2022 3:12:35 PM by BYU-Idaho Support Center

Changing Name on BYU-I Account

Question: How do I change the name displayed on my BYU-I account?
1 Answer
Kayli Thompson Last activity on 9/22/2022 11:06:34 AM by Kayli Thompson

Technology Issues

Question: What do I do if I need help with technical issues (a feature on the BYU-I website, accessing course materials, wifi, or Canvas glitching, etc)?
1 Answer
Kayli Thompson Last activity on 9/27/2022 3:25:31 PM by BYU-Idaho Support Center