Employee COVID-19 Campus Protocol FAQ

Ongoing COVID-19 Protocols

Winter Semester Campus Protocol

As part of COVID-19 and a general health precaution, masks are currently required inside classrooms, in the Fitness Center, at larger gatherings such as devotional,
and wherever physical distancing is not possible.

We thank all BYU-Idaho students and employees for observing campus COVID-19 health protocols and for supporting those who choose to continue wearing masks in all settings.
We appreciate all efforts to limit and prevent the spread of the COVID-19 virus and its variants within our community.
University administrators continue to work with Eastern Idaho Public Health (EIPH) and carefully watch local infection and hospitalization rates. Appropriate health
protocols are anticipated to remain in effect as long as necessary.

We encourage everyone to follow the guidance of the First Presidency of The Church of Jesus Christ of Latter-day Saints and BYU-Idaho’s President Henry J. Eyring by
getting vaccinated and following health protocols, including mask-wearing in places where physical distancing is not feasible.

If you must self-isolate due to a positive COVID-19 test or exposure to someone who has tested positive for COVID-19, please contact the Student Well-Being Office
and your instructors right away. Your professors will work with you to provide the necessary support for your learning and coursework while isolating.

For updated information about isolation requirements, etc., review the COVID-19
vaccination resources and the COVID-19 exposure protocols .

Thank you again for observing campus protocols. Your efforts help keep our community healthy and the university open for face-to-face instruction.

As we work together through these unusual times, employees have many questions about protocol and guidelines. The following information is provided for the benefit of BYU-Idaho employees in our work to serve the needs of students if future semesters:

In the Office

1. What is the expectation for working on campus beginning?
Employees may continue to work from the location that best meets their personal health needs, office safety constraints, and job responsibilities. Individual arrangements must be coordinated with and approved by an employee’s line management. Whether working on campus or remotely, all employees should be available to students, colleagues, and leaders throughout the workday and week.

2. Do I need to wear a face mask in the privacy of my office?
Employees working alone in private offices may remove their face coverings. Employees should set a good example by wearing protective face coverings while in buildings, when around others, or when outside and appropriate distancing cannot be maintained.

3. In an open cubicle area with multiple computer stations, can employees pull their masks down slightly so long as they are directly facing their computer screens (and maintaining 6 feet of distance from other employees), or must employees have the masks or shields fully in place for the duration of their full shift?
Employees must wear protective face coverings while in buildings, when working by others, or while outside and appropriate distancing cannot be maintained. Some employees may prefer a face shield, as opposed to a cloth face mask, when in close working distance to others, during longer shifts, and throughout the workday. To keep campus healthy and open, modeling safe behavior is the university's highest priority.

4. Due to the size of my office, can I have others come inside to meet with me?
Employees may meet with others in their offices if face coverings are worn and physical distancing can be maintained. Faculty should continue to hold office hours throughout the week according to the guidelines given in the Faculty Guide 2.2.4. Meetings can be done in-person or virtually.

5. When meeting with students and colleagues, does length of time in an interaction increase the risk of exposure? For example, should face-to-face interactions be limited to 15 minutes or less even if face coverings are worn?
Reducing the duration of interactions increases safety. All interactions inside buildings require face coverings. Interactions outside where physical distancing cannot be maintained require face coverings.

6. Can we hold in-person department/office meetings?
Meetings can be held where attendance is fewer than 50 individuals, face coverings are used, and physical distancing is maintained. Provisions should be made for those who need to join virtually.

7. Do I need to attend meetings such as devotional, General Faculty Meeting, All-Employee Meeting, and even department meetings in person?
Employees should work with their line management to determine attendance requirements at meetings where safety protocols are maintained. Remote options for meetings should be made available when possible. Devotionals
and other traditional large campus gatherings will not be held in person and may be offered remotely.

8. What is the plan for university offices and services this upcoming semesters (Financial Aid, University Store, etc.)?
University services will be available during normal business hours. In-person and/or remote options will be available in most areas.

In the Hallway

1. What is the plan for normally congested hallways?
Buildings on campus have an usher working on each floor to direct foot traffic flow and help reduce contact between individuals. Directional signage is also placed on the floors to assist with these safety measures.

2. If I see someone in the hallway not wearing a mask, what should I do?
We encourage everyone to help support campus protocols. The most important thing employees can do for others is set a good example by wearing a face covering. Face coverings are required inside all campus buildings and outside where physical distancing cannot be achieved. There are no exceptions. The accommodation for those unable or unwilling to wear masks is to utilize online learning and study remotely. In addition, ushers have been implemented by the university to help with foot-traffic flow and to support protocols. They will be stationed at doors and entryways. In approaching someone out of compliance with safety guidelines, employees should use love, kindness, and respect as they encourage individuals to support campus protocols.

In the Classroom

1. What should I do if A/V and sound equipment doesn’t work properly?
If you need assistance with classroom equipment, call 208-496-1411 to create a ticket. If the room has a “help” button on the touch panel display, tap the button and then follow the prompts.

2. How can I get a trained TA to help with the A/V equipment?
The Faculty Technology Center (FTC) has created a Tech TA certification course which student employees can complete. This certification is designed to help TAs assist faculty in the classroom with A/V equipment and Zoom. If you have TAs already hired who you would like to certify, please send them to this posting where they can find access to the certification. Faculty members or department office assistants will continue to do the actual hiring.

3. Does my TA count as one of the students in the classroom?
No. Instructors and teaching assistants are not typically counted in occupancy limits if they are able to maintain physical distancing requirements.

4. While teaching, do I need to have a mask on?
All employees are required to wear a face covering (mask or face shield) within buildings unless they are alone within a private office or room.

5. What if I find my voice won’t project loudly enough? Can I request a microphone, or will there be one provided in the room? And who should I contact to receive one?
Instructors, or those making presentations, should determine early what technology they need to provide an effective learning experience. The university has technology available to assist, and many rooms are currently furnished with this equipment. Additional equipment needs can be requested through an employee’s line management. For all non-functioning/broken equipment, microphone setup, AirBoard issues, and document camera issues, contact I.T. at 208-496-1411. For technology training and all Zoom Kit issues, Owl system issues, and writing tablet issues, contact the FTC at 208-496-7230.

6. Can I approach a student who is having a computer or equipment challenge?
Yes, you can approach others to assist them. We encourage the contact and time be limited to essential needs while following face covering protocols.

7. Can students work in groups near one another?
Physical distancing should be maintained both inside and outside of campus buildings. Group work is discouraged where physical distancing cannot be maintained. Inside buildings, short periods of close contact are permitted where face covering protocols are followed. While in outside areas where physical distancing cannot be maintained, face coverings are required.

8. What do I do if a student in my class, office, or department refuses to wear a face mask?
Invite the student to put on a proper face covering. If the student does not have a face covering, they should be directed to leave the classroom, office, or department and return when they are able to comply with campus protocols. An adequate supply of masks will be available in classrooms, and faculty members are welcome to assign TAs or another student to help distribute them as needed. Also, face coverings will be available for purchase at the University Store. If a student refuses to comply and additional help is needed, BYU-Idaho Public Safety can be called to assist at 208-496-3000.

9. In what ways will normal attendance policies need to be adjusted this coming semester?
Faculty members should alter their attendance policies to accommodate students for future semesters. Doing so will avoid causing a student who is unwell to attend class for fear of losing points. Though some students may take advantage of this situation, the risks associated with bringing someone ill to campus and potentially spreading the virus are significant and should be avoided.


1. Do I need to wear a protective face covering while walking outside on campus if I maintain six feet physical distance from others?
No. Protective face coverings are not required outside when physical distancing can be maintained. As university sidewalks and other outdoor areas become congested, everyone should wear a mask or shield as a precaution.

2. What are the protocols for participating in activities and events outdoors?
Non-essential gatherings will not be accommodated by the Scheduling Office until further notice. All essential gatherings at BYU-Idaho are limited to 50 people or fewer and require an Outlook appointment, pre-registration, or a ticket (for contact tracing purposes if a participant becomes ill). The same procedures apply for all outdoor events and activities. For outdoor gatherings with participants in proximity closer than six feet, protective face coverings are required. Only pre-packaged food items can be served or distributed. Please seek approval from your supervisor and respective vice president before reserving a location with the Scheduling Office. Line management endorsement will be required before a reservation can be completed.


1. What is the plan for cleaning offices?
Each office on campus is cleaned daily by the campus custodial department. In offices with shared workspaces, employees should disinfect their shared workspace and equipment as they begin each shift. BYU-Idaho will provide cleaning supplies for this use. Common and high-touch areas will be cleaned multiple times each day by custodial services.

2. What is the plan for cleaning classrooms?
Classrooms are cleaned early each morning. Ongoing cleaning takes place between classes when possible. Additionally, as individuals enter a classroom, there will be sanitizing wipes available to clean the area they occupy during instruction.

3. What is the plan for cleaning conference rooms?
Conference rooms are cleaned early each morning and additional cleanings occur depending on use. Cleaning supplies will be available for individuals to wipe down personal space in the rooms.

4. What is the plan for cleaning common spaces like the library or Crossroads?
Common space areas are cleaned early each morning. Custodial employees will continually clean common spaces and high-touch points during the day.

5. What is the plan for cleaning between student employee shifts?
Shifts are designed and overlapped to maintain proper cleaning throughout the day.

6. Can I assume that rooms have been sanitized as I enter, or do I need to do something?
Rooms will be sanitized for the first use of each day. Additional cleanings will occur as the day progresses. Cleaning supplies will be available in each room to sanitize spaces as needed.

7. I’ve been told there will be a safe zone for instructors at the front of a room where a mask is not necessary. Is that accurate and where does it extend?
Classrooms do not have a safe zone, and campus protocols require face coverings inside all campus buildings, classrooms, and spaces outside where physical distancing cannot be maintained.


1. Where is the university getting its guidance?
BYU-Idaho receives information and direction from the Church Education System (CES), the Center for Disease Control (CDC), Eastern Idaho Public Health (EIPH), national and local government, and epidemiologists.

2. What are public health requirements for the roommates of someone who tests positive?
Students who test positive will be asked to self-isolate for 14 days and will be monitored by Eastern Idaho Public Health (EIPH) to help prevent the spread of the virus. Roommates will be asked to self-isolate as well. In order to assist students in successfully self-isolating, the Student Well-Being Office will provide guidance and support. An assigned case manager will serve as a single point of contact in determining and arranging support needs. These services may include tutoring support; meal assistance; mental health service coordination; communication assistance with faculty, administrators, and ecclesiastical leaders; etc. If you need additional information or guidance, contact Student Well-Being at 208-496-9200.

3. What will Eastern Idaho Public Health (EIPH) require of the rest of the students in a class if a classmate tests positive?
As physical distancing and face covering protocols are followed in class, others in a class where a student tested positive will not be asked to self-isolate. Eastern Idaho Public Health (EIPH) will conduct contact tracing for the individual to determine where exposure has taken place and if additional restrictions are needed.

4. What do I do if I’m made aware of a student who has tested positive for COVID-19 and has attended class?
Eastern Idaho Public Health (EIPH) will perform contact tracing for a student who receives a positive test result. They will have the student self-isolate to reduce virus spread and guide any additional requirements from there.

5. Why are BYU-Idaho's COVID-19 protocols more restrictive, in some cases, than the Center for Disease Control (CDC) and Eastern Idaho Public Health (EIPH)?
BYU-Idaho is deliberately operating in a conservative manner to help provide added protection and safety to employees and students. This approach also gives the university a greater opportunity to provide complete semesters.

6. How should I advise a student who has participated in a face-to-face course and discovers, after the semester has commenced, that he/she or a family member is in a vulnerable population (e.g., pregnancy)?
Faculty members should encourage students to follow all safety protocols when determining what is best for their individual situation. In addition, students should be invited to notify their faculty on issues that may impact their academic performance. Faculty members are encouraged to extend accommodations and flexibility to meet the needs of students. Normal academic deadlines apply during the semesters and faculty members and students should make decisions in accordance with these dates, including dropping or withdrawing from courses before the established deadlines if necessary. If flexibility is needed due to COVID-19, students are encouraged to visit with Student Records and Registration

7. What should I do personally if I’m not feeling well?
If you are not feeling well, do not come to work or campus. If you are concerned about your absence, contact your line management.

8. What do I do if I test positive for COVID-19?
If you are tested for COVID-19, self-isolate while waiting for the results. If your test results are positive, continue your isolation. You will then be contacted by Eastern Idaho Public Health (EIPH). Be sure to answer the phone when they call. Please work with EIPH as they assist you and perform contact tracing to reduce the spread. Do not come to work or campus. Be sure to inform your line management of the situation.

9. What will be the plan for coverage of my courses if I become sick?
As in a normal semester, department chairs will ask colleagues to provide course coverage until the faculty member has recovered. Doing so will assist in the university's overarching goal to help students have a complete and successful semester.

10. What health or work benefits are available to me as a part-time employee if I test positive for COVID-19?
Provisions are in place to assist you as a part-time employee should you become ill. Contact Human Resources for details. Above all, do not come to work—self-isolate, coordinate with your line management about the situation, and work with Eastern Idaho Public Health (EIPH) when they call to perform contact tracing and monitor your progress.

11. Are there FERPA or HIPAA rules I should follow if I become aware of a COVID-19 case?
All information about students should be handled with care and discretion. If you become aware of a COVID-19 case, encourage the student to contact Student Well-Being at 208-496-9200 so they can receive services and support. If you need additional information and guidance, you may also contact Student Well-Being at 208-496-9200 directly.

12. What would trigger a move of all campus-based courses and student services to remote-only course delivery?
Eastern Idaho Public Health (EIPH) could put additional restrictions in place at BYU-Idaho based on the number of positive cases assessed in our district. Federal and state government agencies could provide added restrictions. Church Educational System (CES) decisions could also necessitate changes. BYU-Idaho protocols allow the school to continue to operate, even if the local area moves to an orange risk level (two risk levels beyond our current green status) based on EIPH guidelines.


1. As ongoing decisions are made, how will official updates be communicated?
Be sure to check your email regularly since all critical information will be sent as an “Official Notice.” The BYU-Idaho COVID-19 website linked from the university's homepage houses all past and current official notices. Your line management will also be an invaluable source for communication. In addition to these, the university uses a variety of channels to communicate with students and employees. These include general email, websites, campus TV monitors, social media, texts, posters, and more.

2. What strategies are we using to communicate our efforts and expectations to campus visitors?
BYU-Idaho is working diligently to ensure employees, students, and visitors are aware of campus guidelines and protocols. Three major COVID-19 communication campaigns are being liberally distributed across campus through a variety of communication channels. The BYU-Idaho COVID website also provides accurate and easily accessible information to the public. In addition, University Relations and others are working closely with local leaders and public health officials to ensure the school’s plans are being shared and coordinated in the community.

3. Will the university be communicating publicly on the confirmed number of cases among our students and faculty?
Yes. The University maintains a centralized dashboard that provides current information and data, including the number of past and active COVID-19 cases on campus.

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Article ID: 7492
Tue 9/8/20 8:05 PM
Thu 1/13/22 2:30 PM