Other (Public)

Other questions and answers

TA Grading on Canvas App

Question: How do I grade assignments on the canvas app?
1 Answer
Sylvie Stafford Last activity on 5/7/2021 4:12:38 PM by BYU-Idaho Support Center

Double Counted Courses

I recently looked over the requirements in each category for my specific bachelor's degree. I noticed that some of the classes are listed in more than one requirement section...for example, it might have Hum 110 listed as a requirement under GE...
1 Answer
Rebecca Heiner Last activity on 5/7/2021 4:26:13 PM by BYU-Idaho Support Center

Google scholar

Question: Hello,
I hear from my instructor last term, that as a student of BYU Idaho we have access to Google scholar for free, can you help me with that please thank you.


German Vera
1 Answer
German Apolinario Vera Laime Last activity on 5/4/2021 6:52:16 PM by BYU-Idaho Support Center

Planning help/ Advising

Question: Hi,
I would really like to talk to someone about planning my degree, I have found the online tools a little overwhelming.
Is this possible as I am an online student?
Many thanks
1 Answer
Nicole Bailey Last activity on 5/4/2021 6:42:13 PM by Sophie Cortez

Institute Classes

Question: I finished some courses here in Institute in my country; and I am missing only 2 of them: Foundations of Restoration and Teachings of Book of Mormon from the Bachelor Religion Requirements. Can I take these Institute Courses in my own...
1 Answer
Ornella Troya Vera Last activity on 4/29/2021 8:30:30 AM by BYU-Idaho Support Center

Withdraw course

Question: Hi, my name is Carlos Pires.
I am enrolled on two certificate and it has been a challenge. I've been thinking about all my schedules and I figured out it is going to be too much things to do at same time.
I have a full time job,...
1 Answer
Carlos Gomes Pires Last activity on 4/28/2021 5:02:39 PM by Ricardo Leon Coronado

Name issue

Question: On my BYU I canvas profile my last name appears twice. Can you tell me how to fix this, I tried to change it on my profile and settings but was not successful at figuring it out. My instructor told me to reach out to you.
Thank y...
1 Answer
Markus Enosa Last activity on 4/28/2021 4:12:03 PM by BYU-Idaho Support Center

Parking Passes

Good morning,
I was just wondering if school employees who work on campus are eligible for a free parking pass? I was just curious! Thank you!
Lindsey Beames
1 Answer
Lindsey Beames Last activity on 4/28/2021 9:30:13 AM by BYU-Idaho Support Center

Previous Canvas Courses

Question: I began taking classes for my major in spring 2018. When I go to "See All Courses" in canvas, I am unable to see my classes from those semesters. I would like access to them for assessments that I will be completing this sum...
1 Answer
Rylee Manning Last activity on 4/27/2021 4:15:25 PM by BYU-Idaho Support Center


Question: Hello, I graduated in winter 2021, how and when do I receive my Diploma? Thank you
1 Answer
Ashlynn Braithwaite Last activity on 4/26/2021 12:02:09 PM by Holly Johnson

Edit profile

Question: I would like to know how to add my Contact to my profile. It tells me that I have to register services but I don't know how to do it. Hope you can help me!
1 Answer
Melimar Villegas Villegas Last activity on 4/26/2021 11:09:25 AM by Natasha Ashby

Practice rooms

Question: Where in the Snow building are the practice rooms?
1 Answer
Samantha James Last activity on 4/22/2021 12:06:34 PM by BYU-Idaho Support Center

Advisor access

Question: I would like to meet or speak to my advisor to answer some internship questions I have, but the online system shows the advisor has no available time slots for a call through July. Is there someone else that can help me an answer my q...
1 Answer
Tiffani Allen Last activity on 4/21/2021 5:04:33 PM by BYU-Idaho Support Center

Switching class sections

Question: I just switched sections for my class to take the class from another instructor. How long will it take for that change to take place in Canvas? It is still connecting me to section 1 rather than taking me into section 4.
1 Answer
Anne Bush Last activity on 4/21/2021 8:36:36 AM by Willard Nyamombe


Question: Hi, just asking, this sem I enrolled in 3 classes FAML 160 - Family Relations, FAML 110 - Marriage Skills and FAML 150 - Family Studies, but on the canvas I only have the FAMILY RELATIONS and the other two is not there. What happen to...
1 Answer
oliver Paje Last activity on 4/20/2021 2:58:38 PM by Ricardo Leon Coronado

Joining Class Late

Question: Hey, I want to change my remote 8-9 Email Marketing class to a flex 8-9 Email Marketing class but I've never joined a class late before. Will I have acess to the course once I am in the class in Canvas or will I have to ask the teache...
1 Answer
Heather Miller Last activity on 4/20/2021 2:33:29 PM by Sophie Cortez

Institute Classes

Question: What institute classes are required for online students to take?
1 Answer
Cynthia Caseres Uy Fantone Fantone Last activity on 4/20/2021 8:03:52 AM by Willard Nyamombe

Issues printing

Question: I have attempted to log onto multiple pharos print stations on campus, but each time the system says it could not log me on. I tried resetting my password and the print station system won't let me log onto to even see what I am able t...
1 Answer
Danielle Castillo Last activity on 4/19/2021 5:35:12 PM by Sophie Cortez


Question: Firstly, this will be my 3rd semester here. I am on my off-track but have decided to take some classes. I have held off on math until a semester where I wouldn't have so many credits. Now I am looking to find a really simple math clas...
1 Answer
kaleb Kidwell Last activity on 4/19/2021 1:43:48 PM by Willard Nyamombe

Complaints about instructors

Question: How do I file a complaint against my instructor?
1 Answer
Karl Karstad Last activity on 4/19/2021 1:25:54 PM by Karl Karstad


Question: How do I change my "view as, Name in canvas? When I go to settings to change it, it won't let me.
1 Answer
Bailey Croxford Last activity on 4/19/2021 12:39:20 PM by Willard Nyamombe

I-Learn Malfunction

I am starting the Spring semester of 2021 and when I log into my I-Learn, I cannot see all of the courses I am taking. I am missing two portals to access my veterinary parasitology and my feeds and nutrition courses. I...
1 Answer
Emily Ekins Last activity on 4/19/2021 12:55:07 PM by Willard Nyamombe

Retaking a class, textbook

Question: I'm retaking a class I took last semester and I have a rented textbook for the course here with me at home (not in Idaho). Do I have to pay a fee or notify the bookstore that I am using again for another semester? If that is the case ...
1 Answer
Mckenzie Alvarez-Barnes Last activity on 3/15/2021 7:53:35 PM by Holly Johnson

Student Activities

Question: What student activities are offered at BYU-Idaho?
1 Answer
Ricardo Leon Coronado Last activity on 3/11/2021 2:40:28 PM by Holly Johnson

Getting an I-card

Question: How do I get my I-card (student card)?
1 Answer
Holly Johnson Last activity on 4/16/2021 4:42:41 PM by Holly Johnson

Additional Resources