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Services or Offerings?
Phone or Fax Line
  1. Services
  2. Communication
Basic phone requests and/or request repairs, changes, or additions to your desktop phone, Call Center phones or fax line.
New/Replacement iPad Request
  1. Services
  2. Computers & Devices
Use this service to request a new or replacement iPad. ONLY a Department Chair or Supervisor can request a new or replacement iPad. iPads are purchased through the requestor's department Cost Center by IT for tracking and support purposes.
Trickle Device Request
  1. Services
  2. Computers & Devices
Place a request for a used computer or device (Trickle computer/device).
VDI Change Request
  1. Services
  2. Computers & Devices
Request a new VDI service, machine pool, or software.
Microsoft Visio or Microsoft Project License Request
  1. Services
  2. Software
• Microsoft Visio Licenses
• Microsoft Project Licenses
Phone - Cisco Jabber (Soft-phone) Request
  1. Services
  2. Communication
• Remote Phone • Jabber
• Soft Phone
Software License Request
  1. Services
  2. Software
-Request a new license for software BYU-Idaho currently does not have a site license.
VPN Request
  1. Services
  2. Network Access
Request access to BYU-Idaho's VPN.
VDI for Employee's - Request
  1. Services
  2. Computers & Devices
Please use this form to request a new virtual desktop (VDI) for employees.
Move Request
  1. Services
  2. Office Moves
Based on your yes/no answer to various questions, additional dropdown questions will appear below.
Duo Hardware Token Request
  1. Services
  2. Accounts
  3. BYU-Idaho Username/Account