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- Knowledge Base
- Help Guides
- BYUI Software
- I-Learn
- Can't access textbook or other Canvas resources
- How to allow pop-ups on Chrome, Edge, Firefox, Safari
- Knowledge Base
- Help Guides
- BYUI Software
- VPN
- Accessing on-campus drivers and programs from off-campus locations
- Using 2FA to access VPN
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- Knowledge Base
- Help Guides
- 2-Factor Authentication
- New to 2FA?
- Purpose of 2-Factor Authentication
- What 2FA is helping to protect
- Safeguarding your account
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- New to 2FA?
- General questions about DUO 2FA
- Authentication in Testing Center
- Authentication notices and frequency
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- New to 2FA?
- How to authenticate from classroom or office
- How to get authentication token
- DUO notifications and notices
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- DUO Mobile Set-up & Method Selection
- Installing DUO Mobile on Your Mobile Device
- Managing Your Devices Enrolled with DUO Mobile
- Activating or Re-Activating DUO
- Knowledge Base
- Help Guides
- Email/Outlook
- "Cannot send this item"
- "The destination email address is unrecognized"
- "No connection could be made because the target machine actively refused it"
- Emails won't send
- Knowledge Base
- Help Guides
- Cybersecurity
- Prevention
- Identifying online threats
- Online Do's and Don'ts
- Securing your computer while using search engines
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- Troubleshooting
- Restrictions in iOS 12 or newer
- Restrictions in iOS 11 or older
- Restrictions in macOS 10.15 or higher
- Knowledge Base
- Help Guides
- Retiree, Alumni, & Missionary Accounts
-Information regarding the privacy and laws for student accounts (FERPA)
-Cases when a missionary cannot access the internet for school purposes
-Description of the Missionary Privacy Release form and the required process
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- DUO Mobile Set-up & Method Selection
-Basic information about using security keys with DUO
- Knowledge Base
- Help Guides
- BYUI Software
- VPN
- Downloading VPN in a Mac/Windows (GlobalProtect)
- Connecting to the VPN
- Checking for updates in a VPN
- Knowledge Base
- Help Guides
- BYUI Software
- Support Software
-A guide about Zoho Assist
-The benefits and features of using Zoho Assist
-Information about the privacy and security practices employed while using the tool