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- Common questions about student remote resources
- Questions about Zoom, DUO, Proctorio, etc.

- Most common questions about Zoom
- G-Suite login questions
- Working from home FAQs

Allowing Pop-Ups

- Can't access textbook or other Canvas resources
- How to allow pop-ups on Chrome, Edge, Firefox, Safari

Zoom Recordings

-How to access, save, and share recordings
-Tips for embedding video in Canvas
-Resolving recording error message

- Important information regarding OneDrive access after graduation
- Policy of deleting OneDrive

BYU-Idaho Visitor Wi-Fi

- Access through the BYUI Visitor Wi-Fi
- General information about the BYUI Visitor Network

SharePoint FAQs

- What is SharePoint?
- Where can I get trained on SharePoint?

- How to authenticate from classroom or office
- How to get authentication token
- DUO notifications and notices

Protocol for updating software in computer labs and VDI machines.

The Walk-Up IT Help Desk

- Can I get in person help?
- Walk up tech support

-Where is the logout button for my BYUI account?
-Why is there no logout button?
-Can I still log out, if so, how?

- Policy and advice for using BYU-Idaho OneDrive

Updating Zoom

Zoom Waiting Rooms

- Zoom update on waiting room filters

- How to change your password in Feith

Updating...