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- This article includes solutions to problems you may face in the event that your password does not successfully sync and update at first. 
- The following article will help you update your MAC iOS keychain password

-Excel blocking macros
-Known problem
-Workaround available

- Common issues that cause a mouse not to respond
- What to do when your computer is "frozen" and not responding
- Monitor not working

-Why upgrade to Windows 11
-How to download & install Windows 11
-How to get help (if needed)

- Causes and solutions if you don't receive a code
- Authentication errors/solutions via text or call
- Checking cellular connections

- "Cannot send this item"
- "The destination email address is unrecognized"
- "No connection could be made because the target machine actively refused it"
- Emails won't send

- Guide compilation on how to navigate and troubleshoot Proctorio
- Contact information for Proctorio support
- What does Proctorio need to work?

- How to put in a request to fix functions of I-Plan (Grad Planner)

- eBooks
- Access to eBooks
- Opting out of eBooks
- eBook access issues

- Use this article to learn how to connect to the BYUI network on a mobile device
- On an iPhone & iPad
- On an Android Device
- Wi-Fi FAQs

- Which email should I use to login?
- What is difference between my BYUI username and my Outlook email?

Tells how to fix the "no editing on a mac" error.
Involves uninstalling and reinstalling the software.

- Microsoft desktop apps
- BYUI campus devices
- Password repositories
- Internet browsers
- Other software requiring BYU-Idaho credentials

- How do I share a recording from Zoom?
- Where do I find the recording in Zoom?
- How long does it take for a recording to show up in MyMedia from Zoom?
- Can I submit a recording from Zoom in Canvas for an assignment?
- Why should I login with single sign-on for Zoom?
- Do browser extensions work with Zoom and MyMedia?
- Are there any conflicts with antivirus software with Zoom and MyMedia?
- What could happen if I get a virus or malware?

- Enable notifications for the DUO app
- Refreshing the DUO app
- Checking internet connection