Search12 Results

Tutor website issues turned from KB to help guide. Helps students schedule tutoring appointments.

- Common issues with printers
- Paper jams, lack of paper and poor print quality

-Converted tier 1 KB to Help Guide
-Canvas discussion board uploading issue

- What do I need to do?
- What does Tech Support do?
- What if I forgot some files?

- Frequently asked questions
- Holds
- Security Questions

- What do I need to do?
- What does Tech Support do?
- What if I forgot some files?

- enable cookies to fix issues with Canvas
- enable cookies on Chrome, Safari, Edge, Firefox, and Brave

- eBooks
- Access to eBooks
- Opting out of eBooks
- eBook access issues

- Install and log in steps
- Adobe on a personal device
- Adobe on a school issued computer

- Common issues that cause a mouse not to respond
- What to do when your computer is "frozen" and not responding
- Monitor not working

- Common vocabulary referring to phones
- Helpful tips before calling in about phone issues
- Names of phone parts and other terms

- Why VDI is Required for Access to iSeries at Student/Multi User Workstations
- How to Install/access iSeries in VDI
- Who to Call When Issues Arise