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- Knowledge Base
- Help Guides
- Microsoft
- Microsoft Office
- 401 error in Microsoft
- Knowledge Base
- Help Guides
- Microsoft
- Microsoft Office
Tells how to fix the "no editing on a mac" error.
Involves uninstalling and reinstalling the software.
- Knowledge Base
- Help Guides
- Email/Outlook
- "Cannot send this item"
- "The destination email address is unrecognized"
- "No connection could be made because the target machine actively refused it"
- Emails won't send
- Knowledge Base
- Help Guides
- Cybersecurity
- Passwords
- Error about logging in with Church Account
- Error: Only Online Certificates & Degrees students accepted after 2019 can login with their church account
- Knowledge Base
- Help Guides
- BYUI Software
- I-Learn
- Submitting Tickets When You Receive an Error
- Submitting Tickets Through Canvas
- Knowledge Base
- Help Guides
- BYUI Software
- Zoom
-How to access, save, and share recordings
-Tips for embedding video in Canvas
-Resolving recording error message
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- Troubleshooting
- Causes and solutions if you don't receive a code
- Authentication errors/solutions via text or call
- Checking cellular connections
- Knowledge Base
- Help Guides
- Campus Devices
- Phones
- Cisco phone is not working
- Contact the IT Service Desk for help
- Phone errors
- Knowledge Base
- Help Guides
- Microsoft
- Microsoft Office
- Downloading & Installing Microsoft Office
- How to get Office 365 for free
- Knowledge Base
- Help Guides
- 2-Factor Authentication
- Troubleshooting
- Locked out of Duo Mobile account
- Knowledge Base
- Help Guides
- Cybersecurity
- Prevention
- What is phishing?
- Keeping an eye out for phishing signs
- Knowledge Base
- Help Guides
- Wi-Fi & Wired Network
- Other Wi-Fi Issues
- Listed in this article are links to different sources on how to clear cache and cookies depending on the browser you are using.
- Google Chrome
- Mozilla Firefox
- Safari
- Microsoft Edge
- Knowledge Base
- Help Guides
- Cybersecurity
- Passwords
- Frequently asked questions
- Holds
- Security Questions
- Knowledge Base
- Help Guides
- Cybersecurity
- Antivirus & Malware
- Quality antivirus software
- Recommended antivirus for Windows PC
- Recommended antivirus for Mac
- How to know your computer is infected
- How threats get on your computer
- How often you should back up your computer files
- Knowledge Base
- Help Guides
- Student Resources
- Login/Sign-in
-Login steps for new Online students
-Expected behavior and tips