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- Common issues that cause a mouse not to respond
- What to do when your computer is "frozen" and not responding
- Monitor not working

- Minimum computer requirements for I-Learn
- Recommended software and browser plug-ins
- Zoom bandwidth requirements

- What do I need to do?
- What does Tech Support do?
- What if I forgot some files?

- What do I need to do?
- What does Tech Support do?
- What if I forgot some files?

- Set up your school email to be delivered to the mail program of your choice.
- Instructions for Mac
- Instructions for Windows

Protocol for updating software in computer labs and VDI machines.

- Quality antivirus software
- Recommended antivirus for Windows PC
- Recommended antivirus for Mac
- How to know your computer is infected
- How threats get on your computer
- How often you should back up your computer files

- How to change your computer's default browser
- How to change default browser in the Outlook app

- Ways to save files from vdi
- Transferring files from vdi to personal computer

- This article explains the procedure for reporting potential phishing emails to the CESSOC
- From the Outlook Webapp (accessed through your BYU-Idaho account)
- From the Outlook Desktop App app on PC (installed and accessed on your desktop computer)
- From the Outlook Desktop App on Mac (installed and accessed on your desktop computer)

- Identifying online threats
- Online Do's and Don'ts
- Securing your computer while using search engines

- Install and log in steps
- Adobe on a personal device
- Adobe on a school issued computer

- Use this article to learn how to connect to the BYUI network on a computer
- Windows Wi-Fi setup
- Chromebook wireless setup

- This article lists and explains different types of viruses

- This article gives instruction on how you can access the latest version of Adobe through BYU-Idaho.