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- Common issues that cause a mouse not to respond
- What to do when your computer is "frozen" and not responding
- Monitor not working

- Cisco phone is not working
- Contact the IT Service Desk for help
- Phone errors

- Common vocabulary referring to phones
- Helpful tips before calling in about phone issues
- Names of phone parts and other terms

- Losing a phone linked to DUO
- Getting a new phone to add to DUO
- Finding lost phone

- How to a Cisco phone for your office
- Who to call to get one
- Phone acquisition process

- Managing conference calls using Cisco
- Managing multiple phone lines
- Managing your voicemail

- Causes and solutions if you don't receive a code
- Authentication errors/solutions via text or call
- Checking cellular connections

- Steps to check when a rule is not working properly in Outlook

- The following instructions are for the Microsoft Outlook app, which works best for BYU-Idaho email.

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- Where to find missing courses in Canvas
- What to do when your registered course in not appearing on the Canvas dashboard

- This article includes solutions to problems you may face in the event that your password does not successfully sync and update at first. 
- The following article will help you update your MAC iOS keychain password

- Leave a comment on Portfolium or ask a question to the creator about their work.
- Receive feedback on your projects

- Most common questions about Zoom
- G-Suite login questions
- Working from home FAQs

- Upload your entries and photos to Portfolium from your iPhone. 
- Add photos from your Camera Roll into Portfolium. 
- Present your e-portfolio to prospective employers from your phone.