We recommend push notifications, but if you do not have a smartphone or do not wish to use push notifications, you can authenticate through text messaging or a phone call.
| Make sure that you are off the campus network when setting up 2FA for the first time or the BYUI network will automatically log you in. |
2FA with a passcode
1. Sign into your BYU-Idaho account.
2. Click the box next to Remember me for 30 days, then click Enter a Passcode.
3. You will receive a text message to the phone number that you previously entered in Workday. The text message will contain a passcode. Enter the passcode to access your account.
2FA with a phone call
1. Sign into your BYU-Idaho account.
2. Click the box next to Remember me for 30 days, then click Call Me.
3. You'll receive a phone call from Duo Security. Answer the phone and follow the instructions to access your account.
Contact Us
If you still need help, call us at (208) 496-9009 or start a Live Chat with us.
Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time
(excluding weekly devotional, forum hour and University Recognized holidays)