Sending a Guest Account Request

Issue

  • Customer needs to create or renew a "Guest" Account for BYU-I

Environment

  • TeamDynamix
  • Knowledge Base
  • IT Service Portal

Cause 

Service missionaries, Church employees (philanthropies) need  BYU-Idaho account for various reasons. this process changed from "Visitor" to "Guest".

Resolution 

The customer will need to fill out a form to process this. It will be sent off to Identity Management (Tier 3). Send them this link below:

https://td.byui.edu/TDClient/79/ITServicePortal/Requests/ServiceDet?ID=1046

Make sure they can open the link, and tell them that Identity Management will work with them from there.

Was this helpful?
0 reviews

Details

Article ID: 10243
Created
Fri 3/4/22 11:10 AM
Modified
Mon 5/23/22 1:23 PM