Body
Overview
If you’re an employee who needs new software or if you’re facing a problem that may require a custom software solution, it’s important to follow the correct steps to ensure proper review, prioritization, and funding.
Note: Employees must work with thier portfolio manager to get approval for all software purchases regardless of the cost (even if it is a free).
Step 1: Determine Your Vice President
Each department or area of the university falls under a Vice President. Identifying your Vice President is key to knowing which Portfolio Manager you should contact.
Step 2: Contact Your Portfolio Manager
Portfolio Managers help assess software needs and coordinate requests. Reach out to the correct Portfolio Manager based on the area your department reports to:
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Vice President
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Area
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Portfolio Manager
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Notes
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Jon Linford
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Academics
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Kent Barrus
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All academic departments
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Kendall Peck
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Online
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Mike Wegner
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Online and Continuing Education
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Brett Cook
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University Resources
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Kurt Miller
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All departments except IT
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IT
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Randy Beard
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IT only
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Amy Renee & Rob Garrett
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Student Life & Executive Planning
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Jared Boyter
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(exception: Financial Aid, Financial Services, and Housing)
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Ken Jackson
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Financial Aid
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Kurt Miller
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Shane Webster
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Financial Services
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Kurt Miller
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Justin Garner
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Housing
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Kurt Miller
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Note: Randy Beard focuses solely on IT portfolio management.
Step 3: Meet and Discuss Your Needs
Once you’ve identified the right Portfolio Manager, set up a time to discuss your needs. Be prepared to explain:
- What problem you’re trying to solve
- Whether you’ve explored existing software
- The expected cost (if known)
- Any deadlines or timelines you’re working with
Why This Matters
Working through your Portfolio Manager ensures:
- Strategic alignment with university goals
- Cost-effective use of resources
- Proper coordination with IT, purchasing, and other departments
If you’re unsure who your Vice President is or need help identifying your Portfolio Manager, contact the IT Service Desk for assistance.
Contact Us
If you have questions, please call us at (208) 496-9009 or start a Live Chat with us.
Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time
(excluding weekly devotional, forum hour, and University Recognized holidays)