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When pop-ups are blocked on your browser, it can cause issues with accessing Canvas recourses such as your textbook, or links in assignments. If you've had issues accessing any of these resources, please follow the steps below based on the browser you are using.
Chrome & Edge
1. Click on the lock icon next to the URL with the page you're trying to access.
2. Click on the drop box next to "Pop-ups and redirects" and select the option to "Allow"
Firefox
1. Click on the shield icon next to the URL and click "Protection setting" on the drop down box.
2. Scroll down to "Permissions" and next to the checked "Block pop-up windows" click on the button labeled "Exceptions..."
3. Paste in the URL you need to have pop-ups enabled for. For example, if you needed pop-ups enabled in canvas you would copy and past the URL: https://byui.instructure.com/ Then click "Allow" and "Save Changes".
Safari
1. At the top left corner of your screen click on "Safari" and then click "Preferences..."
2. Click on the "Websites" tab on the left hand side click on "Pop-up Windows".
3. Scroll down to the site you need pop-ups to be enabled and choose "Allow". For example if you need this to work on Canvas you would find the URL: https://byui.instructure.com/ and select "Allow"
Contact Us
If you have questions, please call us at (208) 496-9009 or start a Live Chat with us.
Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time
(excluding weekly devotional, forum hour, and University Recognized holidays)