Discussion Board Video Uploading Issues

Summary

-Converted tier 1 KB to Help Guide
-Canvas discussion board uploading issue

Body

Issues with videos on the discussion board can be separated into 3 different underlying issues.

1. The video file is too large.

  • If the video is over 5-7 minutes long then it is too big. There are several way to fix this.
  1. Upload the video directly to your My Media page. You may then embed the video into your discussion board as you would a normal zoom recording.

  2. Try to record using Canvas's recording software as shown in the picture below.

  1. If the issue is still happening, upload the video to Google Drive or Microsoft OneDrive and get a shareable link. Put the shareable link into the description box of the reply.

2. The video may be in the wrong format.

Canvas likes to have videos in the MP4 Format. If this is the issue, upload the video to My Media and then embed it into the discussion board.

3. You may have a Slow Internet Connection.

If you google Internet Speed Test and click the "run test" button it will test the speed of the Internet. If a slow Internet connection is an issue, try to find a place with a better Internet connection.


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Details

Details

Article ID: 13998
Created
Tue 10/31/23 3:25 PM
Modified
Wed 5/29/24 12:37 PM