Body
Because your BYU-Idaho account allows you access to several different programs and software, it may take some time for your password to update throughout the entire system. This article includes solutions to problems you may face in the event that your password does not successfully sync and update at first.
To learn more about passwords, visit the article Username & Password FAQs.
After changing your BYU-Idaho password, you may have some difficulty connecting to the wireless network. Since your access to the university Wi-Fi is your BYU-Idaho credentials, your login information is technically no longer correct. You can easily fix this by updating your password in your device settings.
Difference between the BYU-Idaho Visitor Wi-Fi and the BYU-Idaho Wi-Fi
The BYU-Idaho Visitor Wi-Fi is intended primarily for ecclesiastical leaders serving on campus. This network allows bishops and stake presidents to process missionary applications and endorsements without the need to log into the campus network. In addition, this network may benefit other campus visitors like non-student dependents, parents of students, and various conference attendees.
The BYU-Idaho Visitor Wi-Fi network is filtered like other campus networks, and the types of websites accessible from this network are more limited than the current BYU-Idaho Wi-Fi. For example, popular streaming sites such as Netflix and Hulu are blocked. More importantly, Canvas cannot be accessed on BYUI_Visitor Wi-Fi. Users attempting to access a blocked site may see either an “Application Blocked” page or the page simply will not load. Because of the restrictions that have been imposed on the BYU-Idaho Visitor Wi-Fi, students and employees will find the current BYU-Idaho Wi-Fi to be better suited to their needs. They should not view the Visitor Wi-Fi as a non-authenticated replacement or an alternative.
Updating Wi-Fi password on an iPhone
1. Open Settings and tap Wi-Fi.
2. Select the BYUI network.
3. Tap Forget This Network. You will then be asked to verify that you would like to forget the network. Tap Forget This Network again to forget the network and erase your old password from automatically trying to connect your iPhone to the wireless network.
4. Repeat steps 1–2.
| If the BYU-Idaho network does not appear in the Choose a Network list, turn off your Wi-Fi and then turn it back on. The BYU-Idaho network should then appear in the list. |
5. You will be asked to provide a username and password. Type in your BYU-Idaho username along with your new password. Tap Join.
6. Tap Trust to finalize joining the network.
Updating Wi-Fi password on an Android
| While not all Android devices will be the same, these general directions should work on any Android device. |
1. Scroll down from the top screen and Tap Settings.
2. Tap Network & internet.
3. Tap Wi-Fi.
4. From the list of available networks that appear, choose the BYUI server.
5. Under CA Certification select Do not validate.
| BYUI is a secure network run by the university, so ignore the message "No certificate specified. Your connection will not be private". |
6. Put your username and password in for the BYU-Idaho wireless network.
| For Anonymous Identity, type anything you want to. |
| If you are still unable to connect, try forgetting the BYUI Wi-Fi network and reconnecting. Follow the article Forgetting Wi-Fi for instructions. |
Contact Us
If you still need help, call us at (208) 496-9009 or start a Live Chat with us.
Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time
(excluding weekly devotional, forum hour, and University Recognized holidays)