Managing Email Contacts

Learn how to add contacts, create contact lists, and properly send mass emails according to policy and with the Cc and Bcc features so you can communicate with the most important people in the most appropriate way.

New Outlook and Outlook Web

Adding a New Contact

1. Select the People tab (silhouettes of two people) in the left hand navigation bar

2. Click New contact at the top of the page 

3. Enter the contact's name, email address, and any other details you need saved

4. Click Create

Creating a Contact List (Personal Group)

In the New Outlook, personal mailing lists are called Contact Lists. These are distinct from M365 Groups which involve shared mailboxes.

1. Select the People tab (silhouettes of two people) in the left hand navigation bar

2. Click the down arrow next to New contact and click then New contact list

3. Add a name and description for your contact list in the appropriate fields

4. Add contact list members by typing their email or name in the "Add email addresses" field

5. When you have added everyone you want in your contact list, click Create

Using the Global Address List (GAL)

The Global Address List is used to find someone in an organization (BYU-Idaho) without manually adding them. You can search for them in Outlook search, or you can go to People > Directory and find them by group.

Classic Outlook

Add global contacts

1. Go to the Navigation Bar and select People.

2. Type the name of the person you wish to add into the Find a Contact bar or select Address Book to look the person up.

3. Select the name of the person you want to add, then select Add to Contacts.

Create personal contact lists

1. Open Outlook.

2. Select New Items, and then select Group.

3. In the window that appears, enter a name and description for the contact list in the appropriate boxes, then click Next.

4. Type the names of contacts you would like to add in the Enter names or email addresses box. Once you have added all the members you wish to add, select Next.

5. Select from the list either Public or Private for the privacy of your group. Leave the selected box next to Send a copy of all group conversations... and click Create.

6. The contact list will be saved in your Contacts folder under the name you gave it in step 4.

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