Setting Up Jabber

Summary

- With the desktop app
- With the mobile app

Body

This article is for downloading and logging in to Cisco Jabber. To learn more about Cisco Jabber and how to use it, follow this link

With the desktop app

 The following steps were taken from a Mac; however, the steps should be identical on any desktop computer.

1. Download Cisco Jabber from the following webpage: https://www.webex.com/downloads/jabber.html

2. Open the Cisco Jabber app. 

Cisco Jabber app

3. Enter your BYU-Idaho username and password. Then click Sign In.  
  • NOTE: New students and employees (those who accepted a track assignment or started working after February 12) will not have created BYUI credentials during the application process. Their BYUI username is generated automatically in the background. To get their credentials, they will need to go to https://web.byui.edu/account/, sign in with church credentials, then create a new BYUI password.

    Cisco Jabber login

4. The Cisco Jabber home window will pop up, and you are ready to get started. 

Cisco Jabber window

You are now set up and signed in with Cisco Jabber on your desktop.  

 

With the mobile app

 The following steps were taken from an iPhone; however, the steps should be identical on any smartphone.

1. Download the Cisco Jabber app from your device’s app store. 

app store

2. Once downloaded, open the app.  

Jabber mobile app

3. Read the terms, and agree by tapping Accept

Accept terms

4. Read the welcome messages, and swipe left until you reach the final message. Tap Get Started Now

Get Started

5. Enter your BYU-Idaho email address into the Email box, then tap Continue

Cisco Jabber login

6. Enter your BYUI username and password. Then tap Sign In.  

  • NOTE: New students and employees (those who accepted a track assignment or started working after February 12) will not have created BYUI credentials during the application process. Their BYUI username is generated automatically in the background. To get their credentials, they will need to go to https://web.byui.edu/account/, sign in with church credentials, then create a new BYUI password.

Cisco Jabber sign in

7. Tap OK to allow notifications. 

Allow Jabber notifications

8. Tap DONE after you have read the notification to continue.  

Done

You are now set up and signed in with Cisco Jabber on your mobile device.  


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Details

Details

Article ID: 11703
Created
Thu 10/20/22 5:53 PM
Modified
Mon 7/14/25 11:09 AM