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This article is for downloading and logging in to Cisco Jabber. To learn more about Cisco Jabber and how to use it, follow this link.
With the desktop app
The following steps were taken from a Mac; however, the steps should be identical on any desktop computer. |
1. Download Cisco Jabber from the following webpage: https://www.webex.com/downloads/jabber.html
2. Open the Cisco Jabber app.

3. Enter your BYU-Idaho username and password. Then click Sign In.
- NOTE: New students and employees (those who accepted a track assignment or started working after February 12) will not have created BYUI credentials during the application process. Their BYUI username is generated automatically in the background. To get their credentials, they will need to go to https://web.byui.edu/account/, sign in with church credentials, then create a new BYUI password.

4. The Cisco Jabber home window will pop up, and you are ready to get started.

You are now set up and signed in with Cisco Jabber on your desktop.
With the mobile app
The following steps were taken from an iPhone; however, the steps should be identical on any smartphone. |
1. Download the Cisco Jabber app from your device’s app store.

2. Once downloaded, open the app.

3. Read the terms, and agree by tapping Accept.

4. Read the welcome messages, and swipe left until you reach the final message. Tap Get Started Now.

5. Enter your BYU-Idaho email address into the Email box, then tap Continue.

6. Enter your BYUI username and password. Then tap Sign In.
- NOTE: New students and employees (those who accepted a track assignment or started working after February 12) will not have created BYUI credentials during the application process. Their BYUI username is generated automatically in the background. To get their credentials, they will need to go to https://web.byui.edu/account/, sign in with church credentials, then create a new BYUI password.

7. Tap OK to allow notifications.

8. Tap DONE after you have read the notification to continue.

You are now set up and signed in with Cisco Jabber on your mobile device.
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