Body

| When you reset your BYUI password, you may need your phone to forget BYUI Wi-Fi so that you can rejoin the campus Wi-Fi using your new password. |
On Android
1. Open Settings and tap Wireless and Network.
2. Tap Wi-Fi Settings.
3. Choose the BYUI network.
4. A pop-up will appear showing some information about the network. Verify that the network you have chosen is BYUI, then tap Forget.
On iPhone
1. Open Settings, and tap Wi-Fi.

2. Select the BYUI network.

3. Choose Forget This Network.

4. A pop-up will appear asking if you really want to forget the network. Choose Forget to confirm that you want to forget the network.

Contact Us
If you still need help, call us at (208) 496-9009 or start a Live Chat with us.
Hours of Operation: Mon - Fri 7:30 AM - 8:00 PM, Sat 10:00 AM - 4:00 PM Mountain Time
(excluding weekly devotional, forum hour, and University Recognized holidays)