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Hello this is (Agent name) calling from BYU-Idaho, is this (Student Name)? I am calling to remind you to complete the graduation survey that was sent to you within the last few weeks over email and text. This survey will take no longer than 15 minutes to complete and your feedback is valuable to the university. Do you need any help completing this survey?
Graduation Survey FAQ
- Survey is confidential and will take no more than 15 minutes to complete
- Responses are wanted before graduation
- This is important for feedback to the university about their program and student experience
If they want the survey
- You can refer them to their BYUI email to find the previous emails with the survey link that was sent to them
- You can offer to send an email at the end of the outreach call
- If they say yes, talk to your team lead so they can show you how to send the email, copy and paste the following template
Thank you for letting us help you with the Math Path Placement Survey!
This is the link to the survey https://byui.az1.qualtrics.com/jfe/form/SV_5pCUm8GbeeLUebk
If you have any questions, please reply to this email!
Voicemail
Hello, this message is for (Name). My name is (Agent Name) with BYU-Idaho. I am calling because you have recently been sent a graduation survey but have not yet completed it. We want to encourage you to fill out that survey as your feedback is valuable to the university. This survey should take no longer than 15 minutes to complete and is confidential. If you have any questions or need any help finding this survey in your previous emails, please call us back at 208-496-1411. Thank you and have a great day!