Online Student Complaint Form

This is the complaint form for BYU-I, Ensign College, PathwayConnect, or BYU Pathway Online students.
What is the best way to contact you?
What is the best way to contact you?
What is the nature of your complaint?
What is the nature of your complaint?
Disclaimer
If you wish to file a complaint about an instructor, here are some things to consider:

• If you feel you deserve a better score on an assignment, please know that grades are determined by each instructor based upon his or her evaluation. Disagreeing with an instructor’s grade is not by itself a sufficient reason to submit a complaint. If you feel your instructor has violated policy, procedure, or treated you unfairly, you may file a complaint.

• The complaint process involves extensive investigation of both student and instructor. This process is not meant to be used on a frequent basis and should be used only with serious concerns that cannot be resolved in other ways.
Have you already contacted your instructor about this issue?
Have you already contacted your instructor about this issue?
Contact Your Instructor
Please speak with your instructor. No action will be taken until there is an attempt at resolution between you and your instructor.
Is the class Online or On-Campus/Remote?
Is the class Online or On-Campus/Remote?
Which university are you a part of?
Which university are you a part of?
If their course isn't listed as one of the available course codes in the course code attribute, they can specify their course code here.
Do you need a specific action taken or do you just want to express your concern?
Do you need a specific action taken or do you just want to express your concern?
📌 By selecting "I just want to express my concern" your name will not be disclosed to the instructor during the investigation. You will NOT receive a reply for action taken.
📌 By selecting "Specific action taken" your name will be disclosed to the instructor during the investigation.
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
File attachments associated with the ticket.
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Submission
Thank you for submitting this instructor complaint. It will be routed to our Evaluation Team or Department Heads for investigation. You will be contacted by a representative within 5 business days. Please reply to your confirmation email if you have any questions.
Submission
Thank you for submitting this complaint. It will be routed to the administrative department responsible for the investigation. Please reply to your confirmation email if you have any questions.
Submission
Thank you for submitting this course complaint, it will be routed to an investigation team. Please reply to your confirmation email if you have any questions.

Other Fields

Your name
Verification Code