Cellular Department Service Request

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If you have already contacted us for the same reason that you are filling out this form, please leave this page and contact our department at cellular@byui.edu or (208) 496-3469 and provide your Ticket ID, which was sent previously to your on-file email address. Thank you!

Alternate Email Address

Not required if they prefer the email address associated with their requestor profile.

Callback Number

Type of Request

Type of Request Questions about Billing Questions about Orders Device/Network Troubleshooting International Coverage Joining BYUI Ports and Cancellations Suspensions & Reinstatements Change I-Number Device Change/Activation Website Assistance Coverage Quality Issues

Custom Type

Please do not type a full description. Try to categorize your issue in 1-2 words.

I-Numbers

Updated

SUPPORT ONLY

Updated

Carrier Website

Current Upgrade Eligibility

Current Bill

Place of Travel

Please include all countries that you will be traveling to.

Start Travel (mm/dd/yyyy)

End Travel (mm/dd/yyyy)

Current Carrier

Select all that apply.

Current Carrier

AT&T - BYUI

T-Mobile - BYUI

Verizon - BYUI

AT&T - BYUI Student

T-Mobile - BYUI Student

Verizon - BYUI Student

Non BYUI Carrier

Affected Line(s)

This is the line or lines that will be affected by this inquiry. Either just needing information or needing a change. The phone numbers affected go in this field.

How can we help?

Provide details about your request.

If applicable please include a screen shot related to your issue.

File attachments associated with the ticket.

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Other Fields

Your name

Your first name

Your last name

Your email address

Verification Code