Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Service Catalog
University Store Tech
Cellular Department Service Request
Cellular Department Service Request
Show Help
For All Fields
Hide Help
For All Fields
If you have already contacted us for the same reason that you are filling out this form, please leave this page and contact our department at cellular@byui.edu or (208) 496-3469 and provide your Ticket ID, which was sent previously to your on-file email address. Thank you!
Alternate Email Address
Not required if they prefer the email address associated with their requestor profile.
Callback Number
Type of Request
Type of Request
Questions about Billing
Questions about Orders
Device/Network Troubleshooting
International Coverage
Joining BYUI
Ports and Cancellations
Suspensions & Reinstatements
Change I-Number
Device Change/Activation
Website Assistance
Coverage Quality Issues
Custom Type
Please do not type a full description. Try to categorize your issue in 1-2 words.
I-Numbers
Current I-Number: XXXXXXXXX Proposed I-Number: XXXXXXXXX
Updated
SUPPORT ONLY
Updated
Carrier Website
Current Upgrade Eligibility
Current Bill
Place of Travel
Please include all countries that you will be traveling to.
Start Travel
(mm/dd/yyyy)
End Travel
(mm/dd/yyyy)
Current Carrier
Select all that apply.
Current Carrier
AT&T - BYUI
T-Mobile - BYUI
Verizon - BYUI
AT&T - BYUI Student
T-Mobile - BYUI Student
Verizon - BYUI Student
Non BYUI Carrier
Affected Line(s)
This is the line or lines that will be affected by this inquiry. Either just needing information or needing a change. The phone numbers affected go in this field.
How can we help?
Provide details about your request.
If applicable please include a screen shot related to your issue.
File attachments associated with the ticket.
Browse...
Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code